The Financial Sector Conduct Authority (FSCA) is a South African non–profit organization that is responsible for regulating and supervising the country‘s financial services industry.
The FSCA’s mandate is to ensure that the financial services industry operates in a fair, transparent and efficient manner. The FSCA works to protect consumers’ rights and interests, promote sound and ethical business conduct, and develop and maintain a reliable and efficient financial services industry in South Africa.
The FSCA operates in the following sectors: banking, short–term insurance, long–term insurance, financial advisors, collective investment schemes, retirement funds, and market infrastructures.
The FSCA regularly communicates with stakeholders to ensure that the financial services industry is meeting its regulatory and supervisory requirements. The FSCA also provides a range of services to the public, including consumer education, dispute resolution, and the provision of advice and guidance.
The FSCA has a dedicated complaints centre for consumers who have encountered problems with the services provided by a financial services provider. The FSCA also helps to ensure that financial services providers comply with their regulatory and supervisory requirements. The FSCA also works closely with other government bodies and departments to ensure that the financial services industry operates in accordance with the laws and regulations of South Africa.
The FSCA is committed to ensuring that the financial services industry is fair, transparent and efficient, and that the rights and interests of consumers are protected.